Responsibilities

• Be the point of contact for all online queries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Uphold efficiency and customer satisfaction.
  SECONDARY RESPONSIBILITIES INCLUDE:
• Fulfilling, packing and dispatch of all online orders.
• Managing inventory, quality check and weekly stock count.
• Handle and process customer's exchanges and returns efficiently.
• Unpack shipments weekly and replenish new stocks for weekly arrival.

Qualifications

• Min. 1-year commitment period required.
• Min. GCE 'O' Level or equivalent, prior customer service experience is a bonus.
• Strong command of the English language.
• A team player, creative, efficient and honest.
• Able to work independently and well under deadline and pressure.
• Able to establish good rapport with current and potential customers.
• Love being forever young, hungry and free.

How To Apply

Does this position sound like a good fit? Email in to winnie@younghungryfree.com.

• Include the position title in the subject line.
• Attach your CV, other relevant information and,
• the following details: