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Terms & Conditions

This website is operated by Young Hungry Free. Throughout the website, the terms “we”, “us” and “our” refer to Young Hungry Free. Young Hungry Free offers this website, including all information, tools and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Thank you for your interest in Young Hungry Free. By visiting our website and/or purchasing something from us, you engage in our “Service” and represent that you (i) have the right, authority, and capacity to abide by the following terms and conditions, and (ii) you accept, comply with, and be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Any new features or tools which are added to the current website shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. Young Hungry Free reserves the right to update, change or replace any part of these Terms by posting updates and/or changes to the website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1 ONLINE STORE TERMS

1.1 GENERAL

  1. Young Hungry Free is available online at younghungryfree.com 24 hours a day, 7 days a week, with the exception of days required for maintenance or other work that will require the website to be offline.
  2. Working days are generally Mondays to Fridays, from 10AM to 6PM, excluding weekends and public holidays in Singapore.
  3. Email will be the main mode of communication for all sale related enquiry and update. Kindly email us at hmu@younghungryfree.com with your order number pertaining to your enquiry.
  4. Emails will be attended to in 1-2 working days. Please refrain from sending multiple emails for the same enquiry within this period as it would push your enquiry back, resulting in further delay. Delay in our email replies can be expected during peak and sale periods.

1.2 GENERAL PURCHASE

  1. By adding item(s) in your cart, it does not signify you have successfully purchased the item(s). Your items and order is only secured upon successfully completing payment.
  2. Ensure that you have added the correct item(s) in the correct colour/size before proceeding to check out. We are unable to guarantee any amendment of orders once they have been confirmed and will not be held liable for any incorrect or duplicate orders placed for any delayed notification by you.
  3. Ensure your correct and complete address along with your contact number is provided. Any order with incomplete or incorrect information may result in unsuccessful or delayed deliveries, or returned.
  4. Orders are processed every working day until 11AM. Orders received after 11AM will be queued for processing the next working day.
  5. Combination of orders for a single delivery can be arranged as long as your order(s) are made within the same day and not yet processed. Kindly email in to hmu@younghungryfree.com with your order numbers should you wish to do so.

By placing an order with Young Hungry Free, you (i) consent to our privacy policy, (ii) are offering to purchase a product, and (iii) represent that all information you provide in connection with such an order is true and accurate, and you are an authorised user of the payment method provided.

The receipt of an order confirmation does not constitute our acceptance of an order. Young Hungry Free retains the right to refuse any request made by you. We reserve the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from us, for any reason whatsoever.

2 PRICE

All prices displayed on our website are quoted in Singapore dollars (SGD) by default.

Depending on your choice and destination, you may choose to shop in other currencies. We currently offer the Malaysian ringgit (MYR), Australian dollar (AUD), British pound (GBP), and United States dollar (USD).

Currency conversions available for your destination is only an estimate provided based on prevailing exchange rates, which can differ from the amount charged by PayPal, Stripe or your bank. Actual amount transacted may differ from the converted prices displayed on the website.

All prices displayed on our website are subject to change and Young Hungry Free reserves the right to make changes to all prices without prior notice and without incurring any obligations to you. In the event whereby a merchandise displays an incorrect price, whether due to typographical or other error, we shall have the right to refuse or cancel any such order placed for the incorrect price, regardless of whether the order is being or has been processed. If payment has already been made or if your account has already been charged for the purchase and the order is cancelled, we shall credit your account in the amount of the incorrect price or cancel your order whichever is necessary.

3 PAYMENT

We accept payment via PayPal and Stripe, which would support VISA, Mastercard, American Express and many other major credit/debit card payments online.

Transaction fees charged by PayPal and Stripe are fully absorbed by Young Hungry Free.

4 PRODUCTS

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange in line with our Return Policy.

Young Hungry Free reserves the right, but is not obligated, to limit the sales of products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.

Young Hungry Free reserves the right to limit the quantities of any products or services that are offered. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We also reserve the right to discontinue any product at any time.

4.1 COLOUR

We have made every effort to display as accurately as possible the colours and images of our products. Images have been colour corrected in post-production to represent the colour most true. However, different devices may render colours differently, and different people may perceive the same colours differently. As such situations are beyond our control, we cannot be held responsible for purchases made with the wrong perception of colours.

4.2 MEASUREMENTS

Measurements provided on our website are basic measurements which are taken as accurately as possible with the item laid flat. Due to the nature of mass-production, minor variation in sizing is unavoidable due to cutting and sewing processes. For this reason, our measurement variance acceptable is 0.25”~0.75” and is not deemed as a defect.

For more detail, please view our Return & Exchange page.

5 SHIPPING

All packages are tracked and shipped from our Singapore office via our selected third-party delivery partners after processing and fulfilment. Delays in order processing and delivery can be expected during peak and sale periods.

The tracking number for your package will be updated upon dispatch and emailed to you.

Once your package has been handed over to our third-party delivery partners, it is under the responsibility of them and Young Hungry Free shall not be responsible for any lost parcels if substantial proof of delivery can be provided. Any reports of lost packages will be escalated to the respective third-party delivery partner and Young Hungry Free will make reasonable efforts to assist in compensation claims, if any, on a case-by-case basis.

Any unclaimed parcels returned or failed delivery due to an error on your part will incur a redelivery fee.

For more detail, please view our Shipping page.

5.1 BACK ORDER

Back order may be opened for sold out items for you to place an order to reserve a piece when the stocks are replenished. Orders with back order and in stock items will have a one-time split shipment, this is automated during processing and your in stock items will be processed for dispatch first. Back orders with different arrival dates in the same order will be held until your complete order can be fulfilled. Additional charges may apply for any further arrangement for separate delivery.

The estimated date of arrival at our warehouse will be stated in the back ordered product description, subjected to unforeseeable delays. Dispatch of back orders will be completed within 1-2 working days upon arrival.

For more detail, please view our Order & Payment page.

5.2 TAXES AND DUTIES

All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the recipient (even if you refuse any shipments upon delivery). If your order does require these additional charges, they must be paid by you in order for your package to clear customs.

Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by Young Hungry Free, we will not be liable for the additional custom/tax charges incurred. We have no control over these charges as customs policies as well as tax and handling fees differ for every country and we cannot predict what your particular charges may be. If you have any questions regarding the charges, please contact your local delivery service or import authorities.

Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.

Sales taxes charged by authorised payment gateways will be fully absorbed by Young Hungry Free. We will, however, not be liable for additional taxes incurred by customs/shipping or taxes imposed by the bank for currency conversions.

6 RETURN POLICY

Our Return Policy applies only to merchandise purchased on our website - younghungryfree.com. Any Young Hungry Free merchandise purchased through third-parties are not covered under our Return Policy.

Young Hungry Free provides returns and exchanges for all regular-priced items, this excludes all Sale and discounted items (includes items purchased during flash sales, with discount codes or store credits), intimates, accessories and specifically stated non-returnable items.

6.1 RETURNS

Returns will be for Store Credit and must reach us within 30 days of receipt (Local) or 45 days of receipt (International). A handling fee of S$2 for each return processed will be deducted from the Store Credits issued.

Merchandise must be in its original brand new, never washed, unworn and unscented condition. Merchandise must have all original tags and original clear packaging intact, in resalable condition.

Sales items, discounted items, intimates, accessories and specifically stated non-returnable items are not eligible for return. Orders placed with discount codes and Store Credits are not eligible for return.

All returns will be handled via mail. Your original order details or return request details must be indicated on or in your return package for identification. Unidentifiable returns will not be processed and discarded.

For returns to be valid, the request for the return of items must be submitted and mailed back within the stipulated time frame. All additional shipping fees will be borne by you. Original shipping charges, duties and/or taxes are non-refundable.

You are advised to mail your return package via a mode of delivery that allows tracking. Young Hungry Free will not be liable for any lost return packages and will not be able to process your return if it does not reach us. All return packages will be in your responsibility.

Store Credits will be issued once your return is processed, which will be credited to your account and can be used (partially or in full) to offset online purchases only. We do not offer cash refunds for returns. Returns that do not fulfil all conditions will be duly declined and a fee for redelivery will be required.

All returns are final. Items you wish to repurchase with the returned store credits will not be reserved or guaranteed.

6.2 EXCHANGES

Exchanges are valid for change of size and/or colours only and must be requested within 7 days of receipt. You are limited to a one-time exchange per order, exchanges can only be arranged for items in stock and orders shipped locally.

You may submit a request for an exchange within the stipulated time frame. An additional fee of S$5.00 for a one-on-one exchange via courier is applicable and payable before arrangement. The exchange will be arranged via courier only, once approved by us. There will be no option for an exchange at our on-site locations.

Merchandise must be in its original brand new, never washed, unworn and unscented condition. Merchandise must have all original tags and original clear packaging intact, in resalable condition.

Sales items, discounted items, intimates, accessories and specifically stated non-exchangeable items are not eligible for exchange.

Your exchange will only be confirmed when we give you confirmation via email, no prior reservation of items is guaranteed before our acknowledgement and confirmation.

6.3 ERRORS AND DEFECTIVE ITEMS

We apologise for any error made with your order. Kindly contact us at hmu@younghungryfree.com within 7 days of receipt with your order number and pictures and videos of the defect or incorrect items for us to advise you further. Any return or exchange requested after the stipulated time frame will not be accepted.

Merchandise must still be in its original brand new, never washed, unworn and unscented condition. Merchandise must have all original tags and original clear packaging intact.

In circumstances where a replacement piece is available, a one-on-one exchange will be arranged via courier for Local. If the item is no longer available, a refund in Store Credit or cash will be offered. Postage charges incurred will be refunded together, please retain a proof of payment.

Please ensure you have received our acknowledgement, via email, prior to returning defective or incorrect items. You should arrange to return your defective or incorrect items no more than 5 working days after our acknowledgement.

6.4 WHAT IS CONSIDERED A DEFECT

An item is considered defective once the overall look of the apparel (when worn) is affected. These manufacturing defects are evident at the point of receipt such as large stains, holes, pills, missing buttons, faulty zippers and sewing errors.

Treatment of your product with the use of bleach, strong detergents, high heat (e.g. dryer) or soaking may result in unintended damage to your items. Young Hungry Free will not be able to offer a replacement or refund if so.

Due to the nature of mass-production, minor variation in sizing is unavoidable due to cutting and sewing processes. For this reason, our measurement variance acceptable is 0.25”~0.75” and is not deemed as a defect.

Examples of other minor imperfections that are unlikely to reduce the overall look of the item and hence not deemed as defects are:

  1. Placement of prints for printed items as it will differ for every piece due to cut of fabric.
  2. Slight discrepancy in representation of product colours due to lighting differences.
  3. Dirt material or technical markings that can be easily washed off.
  4. Variation in measurements (within our acceptable tolerance) between pieces of the same design that do not affect the item when worn.
  5. Small dotted stains on light coloured items that are not at obvious places.
  6. Loose threads, loose buttons and any other reason similar in effect where it is easily rectifiable.

All other reasons for a request for return or exchange will be considered on a case by case basis.

Young Hungry Free reserves the right of final decision in the event of any dispute.

For more detail, visit our Return & Exchange page.

7 STORE CREDIT

All returns are refunded via Store Credit unless stated otherwise.

  1. Store Credit can only be used online at younghungryfree.com, is non-refundable and non-transferrable to another person or account.
  2. Store Credit is valid for 3 months from date of issue, unless otherwise informed.
  3. Store Credit cannot be used to purchase Gift Cards.
  4. Store Credit can be stacked with discounts.
  5. Store Credit can be used in partial or in full.
  6. Orders with Store Credits used, whether partial or full amounts, cannot be returned.

8 GIFT CARDS

  1. Gift Cards can only be used online at younghungryfree.com, is non-refundable, non-transferable, non-exchangeable and non-extendable.
  2. Gift Cards are valid for 6 months from date of issue.
  3. We will not be able to amend any details of the Gift Card after confirmation of purchase.
  4. Available Gift Card values will automatically be used on your order.

9 DISCOUNTS AND PROMOTION

Orders placed using discount codes or during sales and promotions are not applicable for exchange or returns, unless otherwise stated.

9.1 DISCOUNTS

  1. Discounts are only valid if the discount codes are entered at the time of purchase. We will not be able to apply discounts to your order once it has been placed.
  2. Discount codes cannot be stacked.
  3. Discount codes cannot be applied to previous purchases or extended.
  4. All discount codes used cannot be reinstated if orders are cancelled.

9.2 PROMOTIONS

Promotions including, but not limited to, loyalty programmes, member discounts, flash sales, giveaways and contests can and may be time limited. Any benefits awarded during this time, or provided with an end or expiration date, is not extendable.

Any benefits awarded to specific individuals such as those to winners of giveaways or contents is strictly for personal use.

Any misuse of such benefits for profiteering or intention of fraud or abuse will render it void.

Young Hungry Free reserves the right to verify contents of orders and to cancel or charge full price for items purchased on orders that are suspected to have been misappropriated or abused, following substantial reports.

10 ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this website is not accurate, complete or current. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

Any reliance on the material on this website is at your own risk. 

Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). 

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

This website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.

11 OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). 

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms.

12 USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (i) to maintain any comments in confidence; (ii) to pay compensation for any comments; or (iii) to respond to any comments. 

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms. 

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

13 PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

View our Privacy Policy.

14 PROHIBITED USES

In addition to other prohibitions as set forth in the Terms, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

15 DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

In no case shall Young Hungry Free, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

16 INDEMNIFICATION

You agree to indemnify, defend and hold harmless Young Hungry Free and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

17 SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

18 TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. 

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our website. 

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

19 ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. 

These Terms and any policies or operating rules posted by us on this website or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms). 

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

20 GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Singapore.

21 CONTACT INFORMATION

Have a question about our terms and conditions? Reach us at hmu@younghungryfree.com.

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