At Young Hungry Free, Operations is where ideas turn into action. It’s the engine room of the brand: fast-moving, detail-driven, and essential to delivering a smooth, reliable experience to our customers.

We’re looking for an Senior Executive who takes pride in efficiency, organisation, and follow-through. Someone who enjoys keeping things running behind the scenes, spots issues early, and always looks for ways to make processes sharper and smoother.

In this role, you will own day-to-day backend operations, support our weekly launches, and guide our part-time operations team to ensure consistency, accuracy, and speed. You’ll be the steady anchor on the ground - overseeing execution, maintaining standards, and making sure nothing slips through the cracks.

If you’re a fast thinker, a reliable do-er, and someone who thrives in a dynamic, hands-on environment, you’ll feel right at home here.

What You’ll Do

Run the Operations Engine

• Own daily backend workflows to ensure speed, accuracy, and smooth execution.

• Plan and organise daily task schedules for part-timers based on priorities and order volume.

• Guide, train, and supervise part-timers to ensure consistent standards and output.

• Identify bottlenecks or inefficiencies and recommend practical improvements.

• Troubleshoot operational issues independently and take swift, solution-oriented action.

Make Fulfilment Flawless

• Ensure all online orders are picked, packed, and dispatched accurately and on time.

• Maintain high standards of packing quality and presentation.

• Coordinate daily fulfilment flow for efficiency and minimal errors.

Keep Inventory Precise

• Conduct regular stock counts and maintain inventory accuracy across all SKUs.

• Perform quality checks, replenishment, restocking, and systemised warehouse organisation.

• Receive, unpack, and prepare weekly shipments for launch readiness.

• Flag discrepancies, damages, or risks early to keep operations running smoothly.

Deliver a Thoughtful Customer Experience

• Serve as the primary point of contact for online customer queries.

• Provide prompt, clear, brand-aligned responses that reflect YHF’s tone and values.

• Resolve customer issues with care, efficiency, and sound judgment.

Why This Role Matters

• You keep the entire operations engine running without disruption.

• You ensure customers receive a seamless experience, from fulfilment to service.

• You play a key role in weekly launches, the heartbeat of YHF.

• Your problem-solving and organisation directly impact team efficiency and brand reliability.

This is a hands-on role with real ownership - where precision meets efficiency.

We’re Looking For

• Prior experience in operations, fulfilment, or customer service is a plus.

• Strong command of written and spoken English.

• Detail-oriented, proactive, and committed to doing things properly.

• Calm under pressure and capable of solving problems independently.

• Organised, reliable, and able to manage tasks across fast-moving timelines.

• Patient and confident when guiding part-timers.

• Someone who embodies the spirit of being Young, Hungry, and Free.

Location & Working Hours

• This is an in-office position

• YHF HQ is located at Shriro House, 11 Chang Charn Rd

• 5-day work week from Monday to Fridays, 9am to 6pm

How to Apply

Email your application to humans@younghungryfree.com.

Include position title in the subject line, your CV and any relevant information and the following details:

Name:
Age:
Earliest Availability:
Commitment Period:
Expected Salary:
Why Young Hungry Free?
What difference can you make?
What makes you stand out?