As an Operations Intern, your main task duties and responsibilities includes responding to customers’ enquiries/emails in an efficient and thoughtful manner. Packing, dispatching and quality checking of all online orders to ensure accuracy. Handling and processing customer’s exchanges and returns in a prompt manner and unpack shipments weekly and replenish new stocks for weekly arrival.

Our ideal candidate is a responsible and motivated hands-on team player who aspires to be an all-rounder and is not afraid to take up a wide-range of task duties. You are always on-the-ball and have a proactive and positive attitude towards what's to come. You can adapt well under a fast-paced environment and is always ready to get your hands dirty. You have strong work ethics and believe in the endless pursuit of excellence.

Qualifications

• Prior customer service experience is a bonus.
• Strong command of the English language.
• A team player, creative, efficient and honest.
• Able to work independently and well under deadline and pressure.
• Able to establish good rapport with current and potential customers.

Location and hours:

• This is an in-office position
• YHF HQ is located at 31 Bukit Batok Crescent
• 5-day work week from Monday to Fridays, 9am to 6pm

Perks:

• Staff Wellness – medical and hospitalisation insurance, birthday leave, well-stocked office pantry, free female hygiene products
• Team YHF Benefit – first dibs on upcoming launches, staff discount, monthly YHF wardrobe

How to Apply

If you are interested in the above position, please email in to winnie@younghungryfree.com with your CV, other relevant information and the following information: